Privacy Policy

Information We Collect

Mobile Detail Pros may collect information you provide when requesting a quote, booking service, creating an account, applying as a provider, contacting support, or otherwise using our website and services.

• Name
• Email address
• Phone number
• Service address and location information
• Vehicle or asset information
• Requested services and appointment details
• Photos and notes voluntarily submitted with a request
• Account, billing, and transaction information when applicable

How We Use Information

We use information to provide quotes, coordinate detailing services, match customers with service providers, manage appointments, process payments, provide customer support, maintain account records, improve our services, and communicate about requested services.

SMS and Mobile Messaging

If you opt in to SMS communications, Mobile Detail Pros may send messages related to quote requests, appointments, service updates, provider activity, payments, and customer support.

SMS consent is collected separately through an unchecked consent checkbox on applicable website forms. Consent is not a condition of purchase.

Mobile phone numbers and SMS consent information are not sold or shared with third parties for their marketing purposes.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help.

See our SMS Consent & Messaging Terms.

Service Providers

We may share information with service providers when necessary to operate the platform, process payments, send requested communications, provide technology services, or fulfill a customer service request.

Customer information may also be shared with an assigned detailing provider when necessary to perform the requested service.

Information Security

We use reasonable administrative and technical safeguards designed to protect personal information. No method of storage or transmission is completely secure, so absolute security cannot be guaranteed.

Data Retention

Information may be retained for as long as reasonably necessary to provide services, maintain business records, resolve disputes, comply with legal obligations, and protect the platform and its users.

Your Choices

You may contact Mobile Detail Pros to request assistance with your personal information or communication preferences.

SMS users may opt out at any time by replying STOP.

Updates to This Policy

We may update this Privacy Policy from time to time. The effective date above reflects the latest version published on this website.

Contact

Mobile Detail Pros LLC
Contact Mobile Detail Pros